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GENERATING PERSONA-AWARE EMPATHETIC RESPONSES WITH RETRIEVAL-AUGMENTED PROMPT LEARNING
- DOI:
- 10.60864/hnnd-ah70
- Citation Author(s):
- Submitted by:
- Linlin Wang
- Last updated:
- 6 June 2024 - 10:23am
- Document Type:
- Presentation Slides
- Document Year:
- 2024
- Event:
- Categories:
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Empathetic response generation requires perceiving and un- derstanding the user’s emotion to deliver a suitable response. However, existing models generally remain oblivious of an interlocutor’s persona, which has been shown to play a vital role in expressing appropriate empathy to different users. To address this problem, we propose a novel Transformer-based architecture that incorporates retrieval-augmented prompt learning to generate persona-aware empathetic responses. Since personalized emotional resonance is subtle and un- controllable, we employ the dense passage retrieval to fetch exemplary responses that reflect specific persona and con- text characteristics to cue the generative model on signaling empathy. Extensive experiments on PEC, a newly-released dataset with persona-based empathetic conversations, confirm the effectiveness of our model.
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prompt learning work
prompt learning work
prompt learning
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