Sorry, you need to enable JavaScript to visit this website.

In human-machine systems (HMS), trust placed by humans on machines is a complex concept and attracts increasingly research efforts. Herein, we reviewed recent studies on building and measuring trust in HMS. The review was based on one comprehensive model of trust – IMPACTS, which has 7 features of intention, measurability, performance, adaptivity, communication, transparency, and security. The review found that, in the past 5 years, HMS fulfill the features of intention, measurability, communication, and transparency. Most of the HMS consider the feature of performance.